Bên cạnh PHÂN TÍCH ĐỀ THI THẬT TASK 1 (Complaint letter) NGÀY 04/8/2020 IELTS WRITING GENERAL MÁY TÍNH (kèm bài được sửa hs đi thi), IELTS TUTOR hướng dẫn kĩ thêm Cách trả lời"How important is customer service for you?"IELTS SPEAKING PART 3
I. Kiến thức liên quan
II. Cách trả lời"How important is customer service for you?"
IELTS TUTOR lưu ý:
- Customer service is really important for me
- Main idea: I like to feel welcome and valued as a customer
- Supporting idea: If companies want us to use their products or services, I believe they should treat us well and therefore encourage us to return (IELTS TUTOR gợi ý cách diễn đạt khác: When customers are happy with a certain brand, they will keep buying it over and over and even become loyal to it forever >> they might go an extra mile to tell their family and friends about it, which is known as word of mouth marketing) >> IELTS TUTOR hướng dẫn Cách dùng từ "Commit" trong Tiếng Anh
- Example: For example, I have a favourite cafe where I like to go, and the friendly staff are the main reason that I’ve become a loyal customer.
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