Cách trả lời "What do you think it might be like to work in a customer service job?" IELTS SPEAKING PART 3

· Part 3,Cam

Bên cạnh Phân tích+Sửa bài "The chart shows British Emigration to selected destinations between 2004 and 2007" IELTS WRITING TASK 1 (bar graph), IELTS TUTOR hướng dẫn Cách trả lời "What do you think it might be like to work in a customer service job?" IELTS SPEAKING PART 3.

I. Kiến thức liên quan

II. Cách trả lời "What do you think it might be like to work in a customer service job?"

IELTS TUTOR lưu ý:

Cách trả lời dạng câu hỏi này đã rất quen thuộc với các bạn học sinh lớp IELTS ONLINE SPEAKING 1 KÈM 1 của IELTS TUTOR rồi nhé:

  • Working in a customer service job can be both rewarding and challenging. 
  • Main idea 1:  On one hand, it can be fulfilling to help customers resolve their issues and improve their experiences with a company >> IELTS TUTOR lưu ý Cách dùng danh từ"issue"tiếng anh
    • Supporting idea: 
      • Working in a customer service job can be a valuable learning experience, as it allows individuals to develop interpersonal skills and a deep understanding of customer needs and expectations.
      • A successful customer service representative is someone who is empathetic, able to communicate effectively, and has a strong problem-solving ability. 
      • They are able to turn a negative situation into a positive one and leave the customer with a good impression of the company. >> IELTS TUTOR lưu ý Cách dùng danh từ "impression" tiếng anh
    • Example: 
  • Main idea 2: On the other hand, dealing with frustrated or angry customers can be difficult and require patience and problem-solving skills.
    • Supporting idea: The job often involves repetitive tasks, such as answering the same questions multiple times, and may involve working in a fast-paced environment with tight deadlines.
    • Example: 

Các khóa học IELTS online 1 kèm 1 - 100% cam kết đạt target 6.0 - 7.0 - 8.0 - Đảm bảo đầu ra - Thi không đạt, học lại FREE

>> IELTS Intensive Writing - Sửa bài chi tiết

>> IELTS Intensive Listening

>> IELTS Intensive Reading

>> IELTS Intensive Speaking

Các khóa học IELTS online 1 kèm 1 - 100% cam kết đạt target 6.0 - 7.0 - 8.0 - Đảm bảo đầu ra - Thi không đạt, học lại FREE
Lý do chọn IELTS TUTOR