Cách trả lời "What jobs need employees to be talkative?" IELTS SPEAKING PART 3

Cách trả lời dạng câu hỏi này đã rất quen thuộc với các bạn học sinh lớp IELTS ONLINE WRITING 1 KÈM 1 của IELTS TUTOR rồi nhé:

Several jobs require employees to be talkative and possess strong communication skills.

• Main idea 1: Talkativeness is often an asset in sales roles, as it helps in building rapport with potential clients, explaining product benefits, and persuading customers to make purchasing decisions. 
  • Supporting idea: Talkative sales professionals can quickly establish a connection with potential clients by engaging in friendly and open conversations, creating a positive and personable relationship.
  • Example: In a retail electronics store, a talkative salesperson quickly establishes a connection with a potential customer through engaging and open conversations, creating a positive and personable relationship that contributes to persuading the customer to make a purchase by effectively explaining product benefits>> IELTS  TUTOR  hướng  dẫn PHÂN TÍCH ĐỀ THI 30/5/2020 IELTS WRITING TASK 2 (kèm bài sửa HS đạt 6.5)
• Main idea 2:  Effective communication is crucial in customer service positions, where employees need to address customer inquiries, resolve issues, and provide assistance with a friendly and communicative approach.
  • Example: Consider a situation in a customer service call center where an employee, through effective communication, actively listens to a frustrated customer's concerns, addresses the inquiries with clear explanations, resolves issues promptly, and provides assistance with a friendly and communicative approach, ultimately leaving the customer satisfied and showcasing the importance of effective communication in delivering excellent customer service.