Cách trả lời "What do people usually complain about?" IELTS SPEAKING PART 3

Cách trả lời dạng câu hỏi này đã rất quen thuộc với các bạn học sinh lớp IELTS ONLINE SPEAKING 1 KÈM 1 của IELTS TUTOR rồi nhé:

People can complain about a wide range of issues, and the nature of complaints often varies depending on the context, industry, and individual preferences.

• Main idea 1: Complaints about poor customer service are prevalent. 
  • Supporting idea: This can include issues related to unfriendly staff, unhelpful responses, long waiting times, or ineffective problem resolution.
  • Example: A customer waits in a long line with only one cashier open, then encounters a dismissive employee who cannot answer their questions about product availability or sizing.>> IELTS  TUTOR  hướng  dẫn PHÂN TÍCH ĐỀ THI 30/5/2020 IELTS WRITING TASK 2 (kèm bài sửa HS đạt 6.5)
• Main idea 2:  Customers may complain about the quality of a product or service, citing defects, malfunctions, or subpar performance.
  • Supporting idea: This could also encompass issues like false advertising or unmet expectations.
  • Example: A traveler complains about a malfunctioning portable charger purchased at an airport, highlighting its inability to hold a charge or its incompatibility with their device.