Bên cạnh Phân tích+Sửa bài "The chart shows British Emigration to selected destinations between 2004 and 2007" IELTS WRITING TASK 1 (bar graph), IELTS TUTOR hướng dẫn Cách trả lời "Complaint online or in the shop which is better complaint by talk or writing" IELTS SPEAKING PART 3.
I. Kiến thức liên quan
II. Cách trả lời "Complaint online or in the shop which is better complaint by talk or writing"
IELTS TUTOR lưu ý:
Cách trả lời dạng câu hỏi này đã rất quen thuộc với các bạn học sinh lớp IELTS ONLINE SPEAKING 1 KÈM 1 của IELTS TUTOR rồi nhé:
- Both methods have their own advantages and disadvantages, and the best option will depend on the individual's specific needs and situation.
- Main idea 1: On the one hand, If the complaint is straightforward and simple, it may be more convenient to make the complaint in-store. >> IELTS TUTOR lưu ý Cách dùng tính từ "straightforward" tiếng anh
- Supporting idea: This is because it can be resolved quickly and efficiently through direct communication with a representative.
- Example: For example, if an individual has an issue with a service they received at a restaurant, such as a long wait time or incorrect order, they might prefer to speak directly with the manager or staff in-person. This allows the individual to express their concerns and receive immediate attention, potentially leading to a faster resolution of the issue.
- Main idea 2: On the other hand, if the matter is more complex or requires evidence, then making a complaint in writing, either via email or letter, might be the better option.
- Supporting idea: This allows the individual to clearly articulate their concerns and provide any necessary evidence to support their complaint. >> IELTS TUTOR lưu ý Cách dùng danh từ "Concern" tiếng anh
- Example: For example, if an individual has purchased a product online and received a damaged item, they may prefer to make their complaint through the website's customer support system rather than speaking with a representative in-store. This allows the individual to clearly state their issue, provide photos or other evidence to support their complaint, and have a written record of their correspondence with the company. (IELTS TUTOR gợi ý cách diễn đạt khác: For instance, if an individual has had a negative experience with a company's customer service team over the phone, they may prefer to follow up with a complaint online)
- IELTS TUTOR gợi ý thêm các main idea khác:
- Main idea: Speaking with someone in-person can often provide the opportunity for a more personalized and human interaction, allowing for a better resolution of the issue and a positive outcome for all parties involved. In contrast, making a complaint online might take longer to resolve, as it requires the company to review the complaint, investigate the issue, and respond through email or other written communication.
- Main idea: Making a complaint online can often be done at any time, whereas calling or visiting a store may require the individual to take time off work or make arrangements to be physically present at a specific location. >> IELTS TUTOR lưu ý Cách dùng động từ "require" tiếng anh