Cách trả lời"Why should companies react quickly when customers have difficulties?"IELTS SPEAKING PART 3

· Part 3

Bên cạnh PHÂN TÍCH ĐỀ THI THẬT TASK 1 (Complaint letter) NGÀY 04/8/2020 IELTS WRITING GENERAL MÁY TÍNH (kèm bài được sửa hs đi thi), IELTS TUTOR hướng dẫn kĩ thêm Cách trả lời"Why should companies react quickly when customers have difficulties?"IELTS SPEAKING PART 3

I. Kiến thức liên quan

II. Cách trả lời"Why should companies react quickly when customers have difficulties?"

IELTS TUTOR lưu ý:

  • Main idea 1: Late responses can harm the reputation of the company  
    • Supporting idea: This means that if companies make people happy with their service, those people will become loyal fans of the company and will keep buying the products or services of this company, perhaps forever. >> IELTS TUTOR hướng dẫn  Phân biệt danh từ "mean" & "means" tiếng anh
    • Example: 
  • Main idea 2: Getting New Clients  
    • Supporting idea: 
      • Word of mouth is a very powerful way to bring new clients to a company.  
      • When people recommend each-other businesses, this means that they received good service, and they are so happy from it that they are willing to share with their friends and family and do this free advertising for the company. >> IETLST TUTR hướng dẫn CÁCH PARAPHRASE TỪ "RECOMMEND" TIẾNG ANH
    • Example: 

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