Cách trả lời "Who are more likely to make complaints, older people or younger people?" IELTS SPEAKING PART 3

Cách trả lời dạng câu hỏi này đã rất quen thuộc với các bạn học sinh lớp IELTS ONLINE SPEAKING 1 KÈM 1 của IELTS TUTOR rồi nhé:

The likelihood of making complaints can vary based on individual personalities, preferences, and experiences rather than strictly on age.

• Main idea 1: On the one hand, older individuals, having accumulated more life experiences, may be more inclined to provide feedback and make complaints based on a broader range of experiences
  • Supporting idea: With a longer history of engaging with different services and products, older individuals may develop higher expectations for quality and professionalism. They are more likely to notice discrepancies between their expectations and the actual experience, leading to a higher likelihood of providing feedback.>> IELTS  TUTOR  hướng  dẫn PHÂN TÍCH ĐỀ THI 30/5/2020 IELTS WRITING TASK 2 (kèm bài sửa HS đạt 6.5)
  • Example: An elderly patron, loyal to their local bakery over decades, perceives a decline in pastry quality and a lapse in service attentiveness. Fueled by their long-established preferences and history with the bakery, they choose to voice their dissatisfaction by providing constructive feedback to the manager.

• Main idea 2: On the other hand, younger generations, being more tech-savvy, might prefer to express their dissatisfaction through digital channels, such as social media, online reviews, or complaint forms.
  • Supporting idea: 
    • Younger generations, often referred to as digital natives, have grown up in a culture where digital communication is the norm. 
    • They are more comfortable using online platforms to express their opinions and concerns.